Template Management

Create, Customize, and Communicate Seamlessly with AiInbox

Effortlessly create, edit, and manage message templates to streamline your communication.

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Template Builder

Create and edit templates using an intuitive interface.

Approval Workflow

Submit templates for WhatsApp approval directly from the CRM.

Template Categories

Categorize templates for easy navigation and access.

Simplified Template Organization

  • Comprehensive Template Listing: Easily view all templates in your preferred format—list view or grid view—for quick navigation and better clarity.
  • Smart Filters: Narrow down templates by status (e.g., draft, approved), category (e.g., marketing, utility), or time (e.g., recently updated).
  • Favorite Templates: Bookmark frequently used templates for faster access, minimizing repetitive searches.
  • Search Bar & Sync: Locate templates instantly using the search bar, and use the sync button to ensure templates are always up-to-date
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Effortless Template Creation

  • Customizable Design Options: Add headers with options like none, image, video, text, or document to suit various communication needs.
  • Dynamic Message Body: Include variables (e.g., names, order details) and forms to personalize messages, with support for emoji, bold, italic, and strikethrough text styles.
  • Footer and Buttons: Enhance messages with footers and interactive buttons like Call to Action (links, phone numbers) or Quick Reply (predefined responses).chatbot can be also initiated with quick reply button
  • Category and Language Flexibility: Choose the appropriate category (e.g., marketing, utility, authentication) and language, with the option to allow or restrict category changes.
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Simplified Template Approval Workflow

  • One-Click Submission: Submit templates directly for Meta approval, ensuring compliance with WhatsApp’s policies and guidelines.
  • Approval Status Tracking: Easily monitor the status of submitted templates, so you know when they’re ready to use.
  • Save as Draft Option: Store incomplete or work-in-progress templates in the Draft Section for later editing or finalization.
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Discover more about AiInbox

Contact Management

Organize customer data for personalized interactions.

Form Builder

Create forms to capture and streamline customer information.

Chatbot

Automate customer interactions with intuitive, no-code chatbots for 24/7 assistance.

Team Inbox

Collaborate to manage and respond to customer messages seamlessly.